Whydeck

Quickstart

Ten minutes end to end, and most of it is deciding what you want to know. This walks through one study from a blank form to the first answers landing in your dashboard.

  1. 01

    Create an account

    Sign up with an email and password, or with Google. Email signups get a six-digit code to confirm the address — paste it and you land on your dashboard. If a colleague invited you, follow their invite link instead and you skip the code entirely.

  2. 02

    Start a study

    From the dashboard, create a new study. On a blank study, pick one of the examples at the top — Pricing clarity, Homepage, Feature reaction, General feedback — to fill the form with a working setup you can edit down. It is much easier to react to a draft than to start at an empty box.

  3. 03

    Say what you want to learn

    Two fields carry most of the weight. What do you want to learn? is the goal the AI steers every follow-up towards. Context for the AI describes where and when you are asking — the interviewer cannot see your page, so this is all it knows about the situation.

  4. 04

    Decide how the conversation opens

    Either lead with a quick rating (thumbs, or 1–4) and open the chat after the tap, or go straight into a question. A rating gets far more people to engage; a question gets you straight to the words.

  5. 05

    Watch the live preview

    The preview beside the form updates as you type, in a phone or desktop frame. On a saved study you can run the interview in it for real — worth doing once, to hear how your opening question actually lands.

  6. 06

    Ask the setup coach

    Hit Review my setup in the bar at the bottom. It scores the configuration out of 100, says whether it will produce useful answers, and leaves a suggestion beside any field that needs work — each one applies with a click. Nothing is saved by reviewing.

  7. 07

    Save, then copy the snippet

    Save the study, then open the Embedsection on the Setup tab. You will get one of these, with your study’s own key in place of pk_your_study_key:

The inline version: drop the <div> where you want the launcher to appear, and put the script anywhere on the page.

HTML
<div data-feedback-inline="pk_your_study_key" style="min-height:110px"></div>
<script src="https://www.whydeck.com/widget.js" data-study="pk_your_study_key" data-mode="inline" defer></script>

The floating version is a single script tag with no placeholder — see Embedding the widget for both, side by side.

Then paste it on your site

Anywhere in the page’s HTML works. The script is small, loads after your page, and does not block rendering. Reload the page and the launcher should be there.

Using React, Vue, or another SPA framework?

The script has to run after your framework has hydrated the page, or the framework may throw away the widget’s markup as it reconciles. In Next.js that means <Script strategy="afterInteractive">. The embedding guide covers this in full.

Watch the answers arrive

Responses show up under the Responses tab of the study as people finish, newest first. Open one to read the whole conversation.

Study · Responses
The Responses tab, with one conversation expanded in place.

The count beside the tab separates the two kinds of feedback: written responses, and the quick ratings from people who tapped and left without typing. Rows of the second kind are marked Rating only.

Once a handful of people have written something, switch to Insights and generate an analysis. You do not need a big sample for it to be useful — a dozen conversations already surface the themes that repeat.

Where to go next

Writing a study explains every setting in the editor. Embedding the widget covers placement, styling from your own CSS, and what to check when the launcher does not appear.